GDPR Compliance Statement

Last updated: June 23, 2026

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation and the Data Protection Act 2018. This statement explains how we comply with GDPR principles when processing your personal information.

Data Controller

For the purposes of GDPR, we act as the data controller for personal information collected through this website and in the course of our business operations. We determine how and why your personal data is processed.

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:

  • Contract: Processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract
  • Legitimate Interests: Processing is necessary for our legitimate interests in operating our business, provided those interests are not overridden by your rights
  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Legal Obligation: Processing is necessary for us to comply with the law

Your Rights Under GDPR

The GDPR provides you with the following rights regarding your personal data:

Right of Access

You have the right to obtain confirmation of whether we are processing your personal data and to access that data. You may request a copy of your personal information at no charge.

Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when you object to processing.

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller when processing is based on consent or contract and is carried out by automated means.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.

Exercising Your Rights

To exercise any of your rights under GDPR, please submit a request to [email protected]. We will respond to your request within one month, though this period may be extended by two months where requests are complex or numerous.

We may need to verify your identity before processing certain requests to ensure we are disclosing information only to the person entitled to it.

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Access controls limiting who can view personal data
  • Staff training on data protection principles
  • Incident response procedures for potential data breaches

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the Information Commissioner's Office within 72 hours of becoming aware of a breach where required by GDPR.

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom or European Economic Area. If such transfers become necessary, we will ensure appropriate safeguards are in place as required by GDPR.

Automated Decision Making

We do not use automated decision making or profiling that produces legal effects or similarly significantly affects you.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Telephone: 0303 123 1113

Contact Our Data Protection Officer

For questions about how we handle your personal data or to exercise your rights under GDPR, please contact us at [email protected]